A Guide to Jewellery Buying: Top 7 Questions You Must Ask

Jewellery has always been a timeless symbol of love, affection, and commitment. Choosing the perfect piece can be overwhelming with the wide range of options. Asking the right questions can help you make an informed decision and ensure your investment is well worth it. 

To make your jewellery buying experience as smooth as possible, we have compiled a list of the top questions you must ask before purchasing.

What Is the Metal and Its Purity?

First and foremost, you should ask about the metal and its purity. Different metals and their alloys are used in jewellery, with gold, silver, and platinum being the most popular choices. The purity of the metal is usually measured in karats (for gold) or parts per thousand (for silver and platinum).

It is essential to understand the metal's purity and how it affects the jewellery's durability, value, and appearance. For instance, 24-karat gold is the purest form of gold, but it is very soft, making it unsuitable for daily wear. An 18-karat gold piece, on the other hand, has a higher durability and a slightly lower gold content.

What Gemstones Are Used, and Are They Natural or Lab-Grown?

Gemstones, both precious and semi-precious, add a unique charm to any jewellery piece. When buying a piece with gemstones, like amber jewellery, knowing if the stones used are natural or lab-grown is essential. Natural gemstones are formed over millions of years in the Earth's crust, while lab-grown ones are created using advanced technologies that mimic the conditions under which natural stones are formed.

Although lab-grown gemstones are more affordable and environmentally friendly, they may hold different values than natural gems in the long run. Request a certificate of authenticity to ensure the quality and origin of the gemstones used in your jewellery.

Is the Jewellery Piece Hallmarked?

A hallmark is a stamp or mark on the jewellery that indicates the purity of the metal used. It is a legal requirement in many countries to hallmark precious metal jewellery to protect consumers from fraud. 

Always ask if the piece you are considering is hallmarked, and look for the stamp before purchasing. In addition to the purity mark, hallmarks may include a maker's mark or a date letter, which can provide further information about the jewellery's origin and age.

What Is the Total Weight of the Piece?

The weight of a jewellery piece is an essential factor in determining its value and price. Heavier pieces usually cost more, as they contain more precious metal. Additionally, the weight of a piece can also affect its wearability and comfort. 

For instance, you prefer lighter earrings for daily wear, while a more substantial statement necklace is more suitable for special occasions.

What Type of Clasp or Closure Is Used?

The type of clasp or closure used in a piece of jewellery is crucial for ensuring its security and ease of wear. Different types of clasps are suitable for other pieces of jewellery. 

For instance, a lobster clasp is a popular choice for necklaces and bracelets due to its durability and security, while a screw-back or push-back closure is common for earrings. Inquire about the clasp type and check its functionality before purchasing the jewellery.

What Is the Warranty or Guarantee Policy?

A warranty or guarantee policy is essential when investing in jewellery. It provides peace of mind knowing that you are protected against manufacturing defects or issues arising after your purchase. 

Make sure to ask about the warranty policy and understand the terms and conditions, consisting of the duration, coverage, and the process for availing the warranty. For example, after purchasing a piece of amber jewellery, determine these details to confirm the policies under these pieces.

Can the Piece Be Resized or Customised?

Finally, inquiring about resizing or customisation options is essential, especially when purchasing rings or bracelets. Most jewellers offer resizing services for a fee, but it is crucial to understand if the particular piece you are considering can be altered without compromising its design or integrity. 

Additionally, if you want a personalised touch, ask about the possibilities of engraving or adding extra gemstones, like amber jewellery, to your chosen piece.


Purchasing jewellery is an investment in both time and money. By asking for these details, you can ensure that you are well-informed and confident in your decision, ultimately leading to a beautiful and meaningful piece that you or your loved one will cherish for years. Remember to prioritise quality, authenticity, and personal style while considering maintenance and customisation options. With these considerations in mind, you will be well on your way to finding the perfect piece of jewellery for any occasion.

Complete Studio has successfully established itself as a distinguished lifestyle brand in New Zealand, focusing on the core values of warm femininity and empowering women through its offerings. Our meticulously crafted, timeless, and affordable jewellery allows women to confidently accentuate their individuality and showcase their style. Check out our diverse collection today, including the top-selling amber jewellery in New Zealand and choose the pieces that cater to your varied tastes and preferences.