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Our Value
Feminine, Timeless, eco and fair.
Our Commitment to Sustainability and Ethical Practices
At the heart of our brand lies a deep commitment to sustainability, ethical sourcing, and responsible practices across all aspects of our operations. We believe that beautiful jewellery should not come at the expense of our planet or its people. Here's how we uphold our values:
SUSTAINABILITY Approach
Complete. Studio recognize our responsibility to fully understand the social and environmental as a company. Our mission has always been clear: be kind to all people and our planet.
Since the beginning of Complete. Studio or more recently, we recognize there is always many more we can do towards sustainability. Real change takes time. We are continually on our journey to adopt a more sustainable way of doing business. We want to do far better than just the ethical standard. There is never enough and we will continue to make new advancement. We believe the journey of a thousand miles begin with a single step, and every little step counts.
GOOGLE REVIEWS
★★★★★
I purchased the Amber loop earrings - they looked awesome on the Instagram page, but oh so much more in real life - absolutely gorgeous earrings packaged beautifully with a nice hand written note and super fast delivery to Australia. Absolutely recommend purchasing via this site...
- Pamela Symth
GOOGLE REVIEWS
★★★★★
This is my favorite store in Auckland.
Their products are super cute and high quality.
Also, they are very attentive to their clients.
Can’t stop accessing their website over and over again!
- Bia Souza
GOOGLE REVIEWS
★★★★★
Amazing service. Prompt responses when I emailed querying delivery and goods arrived quickly and nicely boxed. Very happy with my necklace, bracelet and hair claw-clips. Very good quality. Thank you.
- Maria Hines
GOOGLE REVIEWS
★★★★★
I discovered this brand recently and I absolutely will purchase again! Amazing quality and beautiful pieces that I have not seen anywhere else. Stunning store <3 thank you!
- ELLA S
Ethical Production
Complete. Studio favors ethical production. 90% of our 2022 products were made at four key suppliers in China who are audited against the Business Social Compliance Initiative Framework. Our supplies have obtained ISO9000 certification for their facility.
We also require all suppliers to agree to our Code of Conduct which includes human right protection to ensure every worker is working under a safe and fair environment. All our suppliers must have documented labor and environmental certifications verified through third-party audits — in addition to us visiting and ensuring facilities meet our standards.
OUR GEMS
We meticulously select our suppliers based on their adherence to ethical standards. This ensures that every gemstone in our collection is sourced from mines that uphold labor rights and provide fair working conditions.
Our gemstones are not only precious but also procured with the environment in mind. We prioritize suppliers who implement sustainable mining practices that minimize environmental impact, ensuring the natural world is protected for future generations.
Most of our jewellery reflects nature’s brighter side through the process of combining natural forms and casting them into metal, adorning them with gemstones, zirconia, and freshwater pearl. None of them contributes to deforestation or negative ecosystem impacts.
Transparent Practices
Transparency is key to trust. We maintain open communication about our sourcing and production processes, allowing our customers to feel confident in the integrity of the products they purchase from us.
Eco-friendly Packaging
We understand the importance of reducing waste, which is why our packaging is designed to be fully recyclable. Our aim is to provide packaging solutions that are both beautiful and kind to the environment.
All orders are sent in 100% recycled courier bags from r3packnz. Our courier labels are 100% compostable. The velvet pouch bags come with your jewellery are designed for you to reuse.
1 Order = 1 tree planted
WE Care
To offset our carbon footprint, we partner with One Tree Planted since the first day of our business. In 2023, we have planted over 5000 trees with the support and love from our customers. Planting trees is important as they are the basis of sustaining life on earth. They absorb carbon dioxide and release oxygen to clear the air, filter the water, stabilize the soil, restore natural habitats to wildlife and combat global warming.
For every order our customer place, we plant one tree.
You will receive your tree certificate within 30 Days after the purchase. When you shop with Complete. Studio, you are also actively joining the regenerative revolution. We need you!
Giving back
Giving is more blessed than receiving. In Complete. Studio, we notice planet and women first, then clothing. Taking a stance for women was essential and natural for us. We do regular donation to Women’s Refuge NZ to support women and children in New Zealand who experience family violence. We’re taking concrete actions at our level to support those in need.
Womens' Refuge NZ
New Zealand’s largest nation-wide organization that supports and helps women and children experiencing family violence. We hope all women and children in Aotearoa to live free from domestic and family violence.
